Situated in the coastal village of Point Lookout, just a 5-minute drive from Main Beach and the North Gorge Walk, Pandanus Palms Resort is the perfect base for exploring Straddie’s magnificent surf beaches, inland lakes and diverse wildlife.Each villa offers a fully-equipped kitchen with dishwasher and oven, laundry with dryer, TV and WI-FI access, ceiling fans and/or air-conditioning, and a private leafy courtyard with BBQ. Other facilities include free undercover car parking, Wi-Fi access, boutique and reception. Guests can also enjoy the swimming pool and tennis court on site.

Pandanus Palms Resort

<h3>WHAT INFORMATION DO WE COLLECT?</h3>When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.<h3>1. PERSONAL INFORMATION YOU CHOOSE TO PROVIDE</h3><h3>2. REGISTRATION INFORMATION.</h3>You will provide us information about yourself, your firm or company, and your practices when you register to be a guest of the&nbsp;Pandanus Palms Resort, register for certain services, or register for email newsletters and alerts. You may also provide additional comments on how you see Nuvho Hotels servicing your needs and interests.<h3>3. EMAIL INFORMATION.</h3>If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.<h3>4. WEB SITE USE INFORMATION</h3>Similar to other commercial Web sites, our Web site utilises a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. We, our advertisers and ad serving companies may also use small pieces of code called “web beacons” or “clear gifs” to determine which advertisements and promotions users have seen and how users responded to them.<h3>5. HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?</h3>Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at&nbsp;<a href="mailto:bookings@pandanuspalmsresort.com" rel="noopener noreferrer" target="_blank" style="color: rgb(37, 148, 165);">bookings@pandanuspalmsresort.com</a><h3>6. WHAT ARE COOKIES?</h3>A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.<h3>7. HOW DO WE USE INFORMATION WE COLLECT FROM COOKIES?</h3>As you shop on our Web site, the site uses its cookies to differentiate you from other shoppers so your shopping cart is only available to you. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.<h3>8. SHARING INFORMATION WITH THIRD PARTIES</h3>We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party. For example, some of our partners operate stores or provide services on our site, while others power offerings developed by us for your use. We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.<h3>9. NOTICE OF NEW SERVICES AND CHANGES</h3>Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by sending us an email request at&nbsp;<a href="mailto:bookings@pandanuspalmsresort.com" rel="noopener noreferrer" target="_blank" style="color: rgb(37, 148, 165);">bookings@pandanuspalmsresort.com</a><h2>HOW DO WE PROTECT YOUR INFORMATION?</h2><h3>10. HOW DO WE SECURE INFORMATION TRANSMISSIONS?</h3>Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services, which are enabled by VeriSign, Inc. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact&nbsp;<a href="mailto:bookings@pandanuspalmsresort.com" rel="noopener noreferrer" target="_blank" style="color: rgb(37, 148, 165);">bookings@pandanuspalmsresort.com</a>&nbsp;if you have any questions or concerns.<h3>11. HOW CAN YOU ACCESS AND CORRECT YOUR INFORMATION?</h3>You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing&nbsp;<a href="mailto:bookings@pandanuspalmsresort.com" rel="noopener noreferrer" target="_blank" style="color: rgb(37, 148, 165);">bookings@pandanuspalmsresort.com</a><h3>12. CERTAIN DISCLOSURES</h3>We may disclosure your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, the Site, the users of the Site, and/or our Affiliated Parties; (c) act under circumstances to protect the safety of users of the Site, us, or third parties.<h3>13. WHAT ABOUT OTHER WEB SITES LINKED TO OUR WEB SITE?</h3>We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.<h3>14. YOUR CONSENT</h3>By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.&nbsp;<h2>NO REPRODUCTION OR REPUBLICATION WITHOUT WRITTEN PERMISSION.</h2>

GENERAL Pandanus Palms Holiday Resort reserves the right to refuse service and cancel any reservation that does not meet the following terms and conditions You must be at least 18 years old to make a reservation. To stay Pandanus Palms Holiday Resort, a person under 18 must be accompanied by an adult, a valid credit card and photo ID will be required on arrival if requested. CANCELLATION In order to guarantee your reservation, we require payment of the equivalent of 15% of the total amount upon booking. We will then forward a receipt for your confirmation within the next 24 hours. Please be advised that full balance is due 14 days prior to arrival and can be paid via credit card or bank transfer. We will also require a credit card imprint &amp; pre-authorization on arrival for security purposes. Standard Cancellation Policy – Mid and Low Season – Cancellation 15 days or more prior to arrival – refund of deposit less $50 administration fee– Cancellation between 14 and 4 days prior to arrival – loss of deposit– Cancellation within 4 days prior to arrival date and no-shows will incur a 100% cancellation charge– No refund will be given for late arrivals or early departures Standard Cancellation Policy – High Season – December/ January, April, June and September school holidays – Cancellation 30 days or more prior to arrival – refund of deposit less $50 administration fee– Cancellation between 29 and 15 days prior to arrival – loss of deposit– Cancellation within 14 days prior to arrival date and no-shows will incur a 100% cancellation charge– No refund will be given for late arrivals or early departures Our Office hours are 9am – 4pm Monday-Friday ,9.00am – 12noonSaturday and 9.00am – 11.00amSunday and public Holidays.If your arrival time is outside of these hours, please contact us 24 hours prior so alternative arrangements can be made for your check-in. Notification of your ferry departure time from Cleveland at least two days before arrival would be appreciated and may assist in us offering an earlier check in than 2pm We cannot 100% guarantee any one holiday villa; however, we will certainly do our best to meet with your requests. Our Villas are fully self-contained on two levels with internal stairs, linen is provided, and we supply a starter pack of soaps, toilet paper, garbage bags, shampoo, tea bags, coffee sticks, sugar sachets, and UHT milk capsules. We do not service the Villas daily We look forward to welcoming you to at Pandanus Palms Holiday Resort. If you have any further enquiries, please do not hesitate to contact us. CANCELLATIONS FOR DISCOUNTED AND PROMOTIONAL RATES For example: Advanced Purchases Rates, multiple night stays and “Stay 2 and Save” Advance purchase and other specials will be charged at time of booking. Advance purchase and other specials are non-refundable or transferable to another date. CHECK-IN AND CHECK-OUT Check-in time is 2:00 pm. Check-out time is 9:30 am or 9:00 pm during Peak season. Changes to check-in or check-out times can be arranged in advance directly with the hotel, changes are subject to availability and may incur a fee. AT CHECK-IN A valid credit card and photo ID will be required on arrival. If a valid credit card is not presented a cash bond of up to $200 maybe required Payment by third party credit cards (Charge Back) may be arranged in advance by contacting the hotel directly. CHILDREN Pandanus Palms Resort considers children to be from 4 and 16 years. 0-4 Years can stay at no additional charge if they are in their own cot. Using existing bedding and Portable cots are an additional charge and are subject to availability, Portable cots only be used in certain room types. ADDITIONAL BEDS Roll-away beds are available at an additional charge and are subject to availability, Roll-away beds can only be used in certain room types. GUESTS LIABILITY All guests will be liable for any loss or damage to their accommodation room and its contents, fair wear and tear accepted. All guests agree to pay the rate quoted for the entire stay and any additional charges that are billed to the room before, during or after the stay; including but not limited to mini-bar, room service and food and beverage outlets. All hotels in Australia are non-smoking. Any guest smoking in their room may be asked to leave the hotel and will incur a charge of $400 for having the room off-line for cleaning and deodorising. Guests rights are protected under the Civil Laws (Wrongs) Act 2002 CLICK HERE BEST RATE GUARANTEED Pandanus Palms Resort guarantee all guests will get the Best Available Rate when they book directly with the hotels either by phone, email or on the hotel’s own web sites. The Best Rate Guarantee does not apply to unpublished rates or advance purchase offers. The Best Rate Guarantee does not apply if the lower rate is achieved via a currency conversion and when comparing rates both rates must have tax included or tax excluded to ensure a fair comparison.

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